There’s more to reactive maintenance than a quick fix. We know that when we put things right, we’re not just fixing the problem – we’re protecting the relationship between you and your tenants, pupils, patients and customers. That’s why we do more to ensure we leave them happy.
It's all about priorities
For the clients we work with, what constitutes as an emergency can look very different depending on the sector you’re in. A fault that needs a swift response in one sector could require even greater urgency in another.
That’s why, at Evolution, not only do we prioritise reactive maintenance work according to the severity of the problem, we also prioritise it based on the effect it has on your customers and tenants too.
Talk to Evolution about:
7 day service: Our engineers are on hand every day of the week. So if it’s a fault that requires a rapid response, we’ll be there.
Tailored responses: Not every fault is a crisis. That’s why we offer varying responses (4-hour, 24 hour and 7 day), tailored to the things that matter most to your organisation and your customers, clients and tenants.
The right fix: Evolution's engineers have the skill and experience to ensure that a short term fix doesn’t create long term costs. From locks to leaks to lights, we’ll ensure the work we carry out is not just a quick fix, but the right fix.
More than fault fixing: There’s little point making a quick repair without addressing the underlying fault. So to ensure that the problems we fix stay fixed, we’ll always look for root causes and if we identify a larger issue, we’ll explore ways of overcoming it with you.
Need help fast? Contact us now.